Expert Consulting Services for the California Residential Elderly Care Industry
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as well as licensing as Administrators, to this effort. We’ve actually been there and done the job that you are doing today. Yes,we know it’s a tough job, but we also know of its rewards. And, we know the pitfalls. With our experience, we’ll be able to guide you carefully through the governmental maze and through any issue you might face as an owner and administrator of your RCFE.
Take full advantage of our experience, so that you don’t have to learn through the experience of “hard knocks”. We’ll help and guide you every step of the way if you’re new, and we’ll help you through the rough spots if you an experienced owner.
A Professional Team Approach
Let’s face the facts: You don’t start a Residential Care Facility every day, or probably
every year. You don’t face audits, compliance walk-
If we haven’t “seen it all”, then we’ve certainly seen most of it, and the land mind field of handling these issues is not something to handle alone. You may not have any idea where to start, or you may just need a friendly shoulder to cry on. Either way, we’re here to help.
RCFC was only started in 2008 but the doors could be opened on this service for you, the owners of Residential Care and Assisted Living homes, because Maria and I brought over 20 years of nursing experience,
Carol Rock
The Nursing Profession has been a part of me since birth. My mother was an RN and truly believed I would follow in her footsteps. After graduation from High School, I was married and became the mother of 2 wonderful children. When my first child entered school, I also started school, graduating from Nursing School in 1970. I spent many years working in the profession as a nurse in Hospitals, Skilled Nursing Facilities and State Mental Institutions.
Several years ago, I discovered Assisted Living. It was at the time when large facilities started hiring nurses as Resident Service Directors. I found this to be an extremely rewarding field and decided to take the steps to become an Administrator.
After completion of the classes necessary to become licensed, taking the test and obtaining my RCFE Administrators License, I accepted a position at a large facility that was having difficulty with licensing regulations. This opportunity came about with the help of an Administrator who had worked in this field for 38 years at that time. She told me that I was the only person who she felt could turn the facility around and return it to compliance. As I look back on that day I often wonder if an underlying thought of hers was that I was possibly the only one she knew who was crazy enough to take on the challenge. After all, she had only met me during the Administrator training classes as she was one of the instructors who taught part of the course I was taking.
I accepted that position and along with the help of Marla, who became my Resident Services Director, we began the work that has prepared us to offer the services we provide today. We not only returned that facility to compliance, but every facility we ran during our career as Administrators.
As our reputation grew, we went from CCLD asking if we were crazy when we took over the second facility that had compliance issues, to CCLD informing the owners of following facilities that they were lucky to have us onboard.
In 2008, when we turned the daily operation of our last facility over to the new Licensee, we started RCFC, Inc. and have been active in assisting Administrator and Licensee with all issues involved in the operation of an RCFE in California.
Carol Rock
Marla Lombardi
After graduation from High School in 1960, I worked at San Bernardino Medical Group as a Laboratory Technician. My love of working with the patients encouraged me to go on and obtain my Nursing License. I worked as a nurse in Hospitals for several years.
My husband and I travelled the world, making it impossible to continue my occupation of nursing. After his death, I returned to California and began working in the RCFE Business.
Carol and I met when I was working as a Med Tech where she was Resident Services Director. We became friends and when she accepted the position of Administrator, I joined her as her Resident Services Director.
As the years passed, I also studied for and obtained my Administrators License. This allowed her to take the position of Managing Board Member of an LLC, serving in the position as the Licensee.
Our work together in these facilities has given us the knowledge and experience to be able to help facilities in any way possible. We have overcome every obstacle and returned all facilities to compliance.
Our work now is much the same as when we were operating facilities on a daily basis with the exception of the 24/7 responsibility we had for our residents during those times. We now work with each Administrator or Licensee with the same love in our hearts as we had for our own facility back in those days.